A Fun But Horrible Game

I love This game, I really do. And I put entire days of my time into it. But for how fun and addicting this game is, the draw system in this game is broken.
During this past medal draw event, "Medal Carnival Filled with Darkness", I have pined for the "Boss Marluxia" medal, as he is one of my favorite characters in the series. To get this, I have created a second account, and have played through it non stop.
In the past 8 days alone, I have blasted through 310 levels of the game, collected as many gems as I could.
I used the games 10 medal draw 4 times, and havent gotten what I was hoping for. I even spent my hard earned money on this game to obtain the medal I sought, but still no luck. It was then I relished that, not only did I not get the medal I wanted so badly, but I didnt get any 6 star medals at all. I was left only with a collection of useless 4 stars, and some pitiful 5 stars.
In fact, the only time Id even gotten a 6 star medal in either of my accounts, was when the event guaranteed one. Even though every medal draw event states that one could get more than the bare bones it offered.
I but its not that that outrages me, its what I found in the information box for the current medal draw; "if after ten 10 medal draws you dont have the Ansem Seeker of Darkness medal, you are guaranteed one on your 11th draw."
That is ridiculous! In a seven day time span, Ive only nearly managed to get 5 draws! One of them I spent good money on! Does this games expect me to spend upwards of $100 dollars to get what I want?
As a fan, and as customer, I am outraged by this insane turn of events.

Nicknickncik about KINGDOM HEARTS Uχ Dark Road, v1.1.3